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IT Conference

Tuesday, 15 November 2011 to Friday, 18 November 2011 from 5:00 PM - 12:30 PM

Opal Cove Resort, Coffs Harbour, Australia



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Organisation: Vertel

Position: Managing Director

Andrew leads a committed and highly skilled team of people who share a passion for the delivery of next generation wireless networks and services.

His vision is for Vertel to enable smarter, healthier and safer Australian communities through the provision of wireless infrastructure and services.

Andrew has spent the last 14 years positioning Vertel as the provider of choice for Government, Service Provider and Enterprise organisations that value service excellence, innovation and true partnering.

He has overseen the organisation’s move into the provision converged fixed and mobile wireless networks through the integration of Carrier Ethernet, digital Land Mobile Radio technologies and associated applications.

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Organisation: Coffs Harbour City Council

Position: Mgr Telecommunications and New Technology

Andrew Sales has worked in the IT and Telecommunication industry for the past 26 years and has been at Coffs Harbour City Council for the last 13 years.

Andrew is a qualified Electronic Engineer, his extensive experience has enabled him to design, build and install IT and Telecommuncations projects and systems for Council over that period, some of his recent projects include :-

1) Voice over IP rollout with over 400 handsets

2) Council wide Enterpsie CCTV system

3) P25 Digitial two way system comprising 5 repeaters and 160 mobiles

4) Council wide enterprise wireless system

5) Storage area network deployments

6) $5 MILLION Fibre optic network rollout

7) Development of switch boards for sewerage & water to commercial stage.

8) Scada engineering and consulting for major water and sewerage projects

9) Switchboard design and manufacturing for Sewerage & Water Infrastrature.

His current personal favourite projects are new triple junction solar technologies and battery powered cars.

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Organisation: IP CCTV, Lan1

Position: Product Manager

Involved in the IT industry for over 20 years servicing the Reseller/Integrator channel.
Initial experience in a technical capacity building server system platforms, maintaining networks, board level repairs and providing technical support.
Pursued a career in sales leveraging off my technical experiences to provide high quality, serviceable solutions.

Today, I am the Product Manager for the IP CCTV & Access Control portfolio at Lan 1. My role includes working with our client, the integrator, to create a solution based on IP to meet and exceed the stated requirements of their customers. This includes coordinating relevant team members, sales and technical, to formulate a solution and strategy that ultimately best suits the end user needs.

Sales Highlights include

Firewall solution spanning over 2,500 sites nationally used for a Private Wide Area Network

Working with Wireless Internet Service Providers on a hardware platform that would allow them to deploy a working solution that could be on sold as services. This was part of the Internet in the Bush initiative

Every IP CCTV System we are involved in.


Organisation: Rockhampton Regional Council

Position: Operations Manager IT Services

Brendan has over 19 years Local Government experience commencing with four years in the Finance Department of Rockhampton City Council. With the introduction of PC's into the corporate environment, Brendan's interest and passion for computers and information systems grew. This lead to an opportunity to develop and expand his skills as a part of the then Computing Services team. After four years of carrying out the Database Developer role and with the completion of a Bachelor of Business degree, Brendan was successful in obtaining the IT Team Leader role. This role saw the oversight of numerous projects including server room upgrade, communication link upgrades, SAN implementation, server virtualisation, information systems implementations and the introduction of an IT Helpdesk.
Queensland Local Government amalgamations in 2008 resulted in Rockhampton City Council, Fitzroy Shire Council, Livingstone Shire Council and Mount Morgan Shire forming Rockhampton Regional Council. Brendan now holds the position of Operations Manager Information Technology Services at Rockhampton Regional Council and is focused on leading his team to work with the organisation to provide quality technology outcomes. Brendan has completed foundation level certifications in ITIL 3.0 and CoBIT 4.0.

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Charlie Brown is Australia's best known commentator on lifestyle technology. He is the technology editor for TV’s most popular breakfast program, the Today Show, and appears regularly on other Nine Network programs, including Nine News. Charlie is also executive producer of the popular television series, CyberShack TV, Australia’s only free-to-air, 30 minute program dedicated to talking about home entertainment and consumer electronics.

In addition to his TV commitments, Charlie now hosts his own hour long technology program on the Macquarie Radio Network (broadcasting to 2GB in Sydney and MTR in Melbourne) and appears weekly on Ross Greenwood’s popular evening program.

On the web, Charlie’s and sites are gathering an enormous following.

In recent months Charlie has expanded into the magazine world with his own column in TV Week.

Throughout each of these forums, Charlie communicates, educates and inspires his audience without using technical jargon. Charlie's experience across a whole spectrum of media makes him the ideal person to go to when home entertainment/consumer electronics need explaining in a clear, concise manner.

For more information on Charlie Brown, CyberShack TV, the blog and everything to do with CBN Media, go to

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Organisation: Penrith City Council

Position: Information & Communications Technology Manager

Chris has been working in the IT Sector for 37 years. His career includes working in government sector for 28 years at a State, Local and County level following nine years in the private sector. He has a mantra that when it comes to service delivery “the bias is to yes”, which makes for interesting work challenges and satisfied customers. Chris believes in knowledge sharing within Local Government that can help others identify what works. Regular meetings and communications among the LG IT Managers will help others with their installation’s strengths and weaknesses and how to improve their operations and effectiveness.

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Organisation: Technology One

Position: ECM Solutions Manager

Christine Johnston is Solutions Manager for the Enterprise Content Management (ECM) team at TechnologyOne. In this role she works with customers, sales staff and software developers to identify business development opportunities for TechnologyOne ECM and develop new product solutions. She has over 12 years experience in applying technology to deliver business outcomes, including in-house experience in the legal sector, provision of online information services, and business analysis for software implementations.She has delivered technology products and services in the local and state government, legal, and mining sectors. Christine’s qualifications include degrees in arts and law and a graduate diploma in library and information management.

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Organisation: Lane Cove Council

Position: Executive Manager

Craig is the Executive Manager, Corporate Services with Lane Cove Council and holds a Bachelor of Business. In the late 90’s he developed his interest in IT when he was given responsibility for a number of major IT projects with Marrickville Council, including implementing a Customer Request Management System and Electronic Records Management System. He also developed at that time one of the most interactive local government websites in Australia and has given talks on the subject of Electronic Records Management and websites in Australia, the USA and UK.

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Organisation: NBN Co

Position: Advisor Community Relations

Darren Rudd is currently the Advisor, Government Relations & External Affairs with a focus on Community Relations for Queensland, New South Wales, the Northern Territory and the Australian Capital Territory for the National Broadband Network Company (NBNCo). Prior to his role at NBN, Darren held leadership positions in Strategy, Operations, Program Management and Government Relations at Alcatel-Lucent across Asia Pacific for the previous 12 years. He has also built his career at AT&T Corporation, IBM and BHP both locally and with a number of international postings.

Darren actively contributes back to the community. He is a founding partner and the Deputy National Chairman of Table4Ten, and a Board Member of the Prostate Cancer Foundation of Australia, Australian School of Business Advisory Board Member and the President of the Alumni in Sydney for the Australian School of Business (formerly the Australian Graduate School of Management (AGSM)).

Darren holds a Bachelor of Information Technology and Communication from the University of Wollongong and a MBA from the AGSM, University of New South Wales, and is currently undertaking a Master International Relations at the University of Sydney. He has also undertaken Executive Education at Michigan and Harvard Universities.

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Organisation: LokalITy

Position: Director

David established LokalITy with the simple aim of helping local government and IT make sense of each other. Drawing on close to 25 years experience working for Council and key vendors, including Technology One and Objective, he is able to bring a broad perspective, deep understanding and experience to your problems.

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Organisation: Publicani Consulting

Position: Director of consultancy

Dr Tim Williams, Director of consultancy company Publicani, is currently working on projects in both the UK and Australia.

Prior to this, Tim was Managing Director for Navigant Consulting Public Services in London where he built a team of 25 working on housing, regeneration, local government and education projects. He is acknowledged as one of the UK’s leading housing and regeneration specialists. In 2003 Tim was named as the UK’s Regeneration Personality of the year.

Tim was special advisor to the Rt Hon David Miliband when he was a Cabinet Minister for the Department for Communities and Local Government. Uniquely, he then advised all subsequent housing and regeneration ministers until June 2010. Having also been an advisor on regeneration in Wales, Tim remains the only person ever to have been a special advisor for ministers in both England and Wales. He is currently advising the Welsh education minister on the reform of the education system in the Principality. Tim has also advised the current London Mayor on the new design guide for London, the Chief Executive of the Homes and Communities Agency on the start-up process for the organisation with its £5 billion budget and the CEO of Lend Lease Europe on the Olympic legacy.

Tim was a founding associate member of the UK Prime Minister’s Delivery Unit headed up by Sir Michael Barber. He has also been involved in a ministerial review of public services in Wales.

In 2007 Tim chaired an inquiry for the UK’s Housing Corporation into the design of affordable housing in Thames Gateway which was published as ‘The Williams Report’. In 2008 he chaired a Ministerial Task and Finish group which led to the creation of the Centre for Regeneration Excellence Wales. Tim is soon to be appointed a visiting professor at the University of Cardiff in recognition of his contribution to urban regeneration.

Tim was Chief Executive of the Thames Gateway London Partnership between 1998 and 2003, when the Gateway, Europe’s biggest urban regeneration program, become a national priority. Tim has had a weekly column in Regeneration and Renewal for ten years and is now a regular blogger.

He is a regular public speaker in the UK and has been a key note speaker for the Australasian Housing Institute. For three years to 2001 he had a weekly column in The Scotsman and has been a regular broadcaster in English and Welsh.

Tim was born in South Wales and was educated at Peterhouse Cambridge, University of Cardiff, Merton Oxford and the Inns of Court School of Law. He has a doctorate in history, a teaching certificate in English and has been called to the Bar from the Inner Temple. Coming from a mining village in ‘old’ South Wales and having worked in regeneration in Cornwall and east London, Tim is passionate that public policy ensures a level playing field for all. Married to Michelle, who comes from New South Wales, Tim is also a father to Elinor aged 5. They have homes in Manly and Hackney, East London.

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Gary speaks to audiences around the world about unlocking their thinking, imagination and ideas in the areas of performance, problem solving, innovation, marketing, strategy, creativity and learning. His innovative approach assists organisations and individuals to challenge their traditional way of thinking in order to successfully unlock their great ideas. In order to truly innovate and develop breakthrough ideas you need to think differently and that is what Gary is all about. His presentations are not only empowering, they are also enjoyable and entertaining, and his simple, straightforward approach to thinking differently is always well received. Gary just returned from lauded presentations in the UK.

Mr Gary Bertwistle appears by arrangement with Claxton Speakers International.


Organisation: IBM Australia and New Zealand

Position: Director ANZ

Jason Laufer is a senior executive within IBM Corporation, and is currently the Director of Australia and New Zealand. Jason manages the company’s fastest growing sales channel touching 85% of IBM's clients, and covers all of IBM’s hardware, software and services solutions. Jason joined IBM in 2006, prior to his current role, Jason was the IBM Asia Pacific Executive responsible for the Mid Market and Enterprise software space.
Outside of Jason's tenure with IBM, Jason has had over 15 years sales management experience in organisation such as Microsoft, Gateway Computers and Westpac, and has specialty knowledge in driving business partner and customer growth strategies.

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Organisation: Hitech Support

Position: Technical Services Director

John Papoutsis, Technical Services Director of Hitech Support has been involved in the IT industry for over 25 years. He completed his Bachelor of Electrical Engineering degree at the University of New South Wales and has worked with IBM Australia and BHP Billiton . He was initially involved in the sales, installation and support of computer equipment to the corporate clients.

John also worked with a Compaq/HP reseller as a Technical Support Engineer where he obtained his CNE and Compaq ASE accreditation. Within two years, he took over the role of Technical Services Manager looking after a team of engineers whose responsibility was to ensure total customer satisfaction. The client base included large corporations such as Macquarie Bank, GIO, NRMA and some state government departments.

Since establishing Hitech Support in 1992 his primarily focus is on the delivery of reliable and cost effective IT solutions, he manages a team of technical support staff and also involved in pre-sales support as well as taking on Project Management role in large installations. Timely delivery and quality of service is his highest priority.

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Do you ever feel like the pace of change is leaving you behind? What if you were becoming obsolete and didn’t know?

Michael McQueen understands what it takes to thrive in a rapidly evolving world. Having dedicated the last eight years to tracking the dominant trends shaping society, business and culture, he has helped some of the world’s best-known brands navigate change and stay in front of the curve.

As a leading specialist in demographic shifts, change management and future trends, Michael features regularly as a commentator on numerous TV and radio programs and has written three bestselling books. His first book, The ‘New’ Rules of Engagement focuses on strategies for leading and connecting with Generation Y. His newest release, Winning the Battle for Relevance is a revealing look at why good ideas and great companies become obsolete and how to avoid their fate.

Michael uses a unique combination of humour, interaction and reflection. He provides audiences with an unsettling insight into how your customers and workforce perceive the world - rather than how you wish they would. Michael’s sessions are highly tailored, ensuring that every audience member leaves equipped with a clear action plan for maintaining growth, vitality and momentum within their business or team.

As a familiar face on the international conference circuit, Michael has shared the stage with Bill Gates, Whoopi Goldberg and Larry King. With clients including Pepsi, Vodafone and Tupperware, Michael is ideally placed to guide organizations through disorientating change into new chapters of relevance.


Organisation: Salisbury Council

Position: MIS

Paul has been in the IT industry for over thirty five years with the last fourteen being in Local Government. Commencing as a programmer and moving to his first management role at 24 he has worked across a number of industry segments ranging from Agricultural Manufacturing, Process and Distribution, Hospitality / Casino and Local Government. Commencing at the City of Noarlunga before amalgamating to become the City of Onkaparinga, moving later to the City of Tea Tree Gully and more recently to the City of Salisbury, Paul has been exposed to many of the application providers within the segment. It is fair to say that the IT industry has changed considerably in this time and shows no signs of slowing down. The continued push for efficiencies within Local Government has seen our use of technology change as we develop innovative ways to provide services. The combination of virtualisation, affordable communications and new mobile devices has given rise to the latest IT phenomenon the “Cloud” and perhaps our latest challenge..

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Ross Dawson is globally recognized as a leading futurist, keynote speaker, entrepreneur, and authority on business strategy. He is Founding Chairman of four companies: international consulting and ventures firm Advanced Human Technologies, futures think-tank Future
Exploration Network, leading events firm The Insight Exchange, and online start-up Repyoot.

Strong demand for Ross's expertise has seen him deliver keynote speeches across six continents and consult to leading organizations worldwide such as Ernst & Young, Macquarie Bank, Microsoft, News Corporation, Procter & Gamble and many others.

He is author of the bestseller Developing Knowledge-Based Client Relationships, now out in its second edition, and the acclaimed book Living Networks, which foresaw the social networking revolution. He also writes the highly influential Trends in the Living Networks blog, has written White Papers for organizations including SAP and Microsoft, and has published over 100 articles in leading publications worldwide.

Ross's frequent media appearances include CNN, Bloomberg TV, SkyNews, ABC TV, Today and Sunrise shows, New York Times, The Guardian, and many others.

Ross has run executive education programs and lectured at numerous top-tier academic institutions around the world, including Australian Graduate School of Management, Institute of Banking & Finance, and the University of Virginia.

Previously Ross worked in senior positions in London, Tokyo and Sydney with organizations
including Merrill Lynch, NCR and most recently Thomson Financial as Global Director - Capital Markets. He holds a B.Sc (Hons) from Bristol University and a Grad.Dip in Applied Finance from Macquarie University, and is certified as a Master Practitioner of Neuro-Linguistic Programming (NLP). He has extensive international business experience, and speaks five languages.

Mr Ross Dawson appears by arrangement with Claxton Speakers International.

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Organisation: The Barossa Council

Position: ICT Manager

As the Manager Information Communication Technology with the Barossa Council, Ryan has enjoyed the challenges of providing a varied array of ICT services in a local government environment. Since his appointment in 2008, Ryan has adopted a proactive approach to implementing ICT services at The Barossa Council and he enjoys the challenge of catering to the diversity of needs in the organisation. He is always willing to embrace new technology, which will improve business productivity and effectiveness. In Local Government various specialist industries such as engineering, home care, library services, records management and finance are all part the organisation’s core business - with a flexible and innovative approach Ryan and his ICT team ensure that each department is serviced appropriately.
Prior to taking up a Local Government role Ryan consulted in the IT industry for ten years, exposing him to diverse business models and operating methodologies. His professional approach is to consult, plan and to take calculated risks which ensure both effective service delivery and customer focused solutions in the workplace. Ryan is currently participating in the Local Government Manager’s Association Emerging Leaders Program and is enjoying the opportunity to expand his network and apply his knowledge to a broader spectrum.

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Organisation: Shire of Dardanup

Position: IT Manager

Stephen Eaton holds a Bachelor of Science in Computer Science and has worked in the ICT and Industrial Electronics Industry for the past 24 years. He is in a unique position working as a shared IT resource under a resource sharing agreement between the Shires of Dardanup, Harvey and Donnybrook in the South West of Western Australia for the last 7 years, where he enjoys evolving infrastructure and ICT services across the three shires working alongside his team.

In his previous life he owned and operated his own businesses specialising in Industrial Electronics and Industrial Control Systems, and launching one of the first owner operator ISPs in the Southwest of Western Australia in the days

His personal interests include fashion photography, embedded electronics and software development.


Organisation: Open Technology Foundation

Position: General Manager

Stephen Schmid is General Manager of the Australia and New Zealand Open Technology Foundation (OTF) and adjunct faculty at Carnegie Mellon University.

Complimenting his role at the OTF, he consults internationally with the government sector on the mechanics of leveraging open technologies to increase the sustainability, resiliency and effectiveness of an organisation’s operation.

Schmid earned his Bachelor of Computer Science from the University of South Australia and his Master of Science in Information and Technology (MSIT) from Carnegie Mellon University - Australia.

Schmid has extensive experience in commercial and public sector environments having worked as a consultant nationally and internationally. As a public speaker on technology trends and open technologies, Schmid has recently presented in Australia, New Zealand and Vietnam.

Prior to the OTF Schmid was the Director of the SA Government ICT Division. Schmid is a graduate of the Australian Institute of Company Directors and has successfully patented multiple technology inventions whilst working in the private sector.

Schmid’s current professional interests include open technologies, social networking, eGovernment and models for co-creation as a means for governments to embark on new challenges.

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Organisation: Penrith City Council

Uday has over 18 years of extensive experience in Information Technology and has developed expertise in almost all aspects of IT Infrastructure and Service Delivery Management, Technical Support, Project Management and IT Operations. Significant portion of his professional experience has been in local government, large multinationals and turnkey project management consulting organisations as well as mission critical services like Call Centre.

He has successfully delivered several key projects at Penrith City Council with the primary objectives to improve services to the staff and community through introduction of the latest telecommunications infrastructure and operating environment as per Council’s operational objective, which was to improve use and return on information technology investment.

He continues to deliver appropriate business processes, information management systems, technologies and procedures to support organisation’s strategic objectives and the delivery of its program. Besides having Bachelor’s Degree in Computer Engineering he has completed ITIL Foundation Certificate in IT Service Management and possesses Practitioner Certificate in PRINCE2 Project Management methodology. He is currently pursuing Master of Business and Technology post-graduate degree from UNSW to further strengthen his knowledge and strategic skills required to develop integral connection between business and technology.

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Organisation: Rockhampton Regional Council

Position: Coordinator IT Administration

Vince has an enthusiasm and passion for Local Government. During his career he has worked in a variety of administrative and middle management roles typically found in a small to medium sized local authority.

In 1998 Vince was offered the opportunity to move into the IT arena and he now works as the Coordinator - IT Administration at Rockhampton Regional Council.

His current role encompasses IT Governance implementation, policy development and service level management.