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Sessions

Time
Session
Duration
Cost
8:45 AM
  • Conference opens

    Welcome to Convergence! 

    Redgrass will open the event and provide you with some houskeeping for the day before we kick off into the first session. 

    Sonia Irwin

    Sonia has worked in a variety of roles across the public sector for over 20 years, in policy,... More

    15 mins
9:00 AM
  • Keynote - Positive change with agile mindset

    How to build an agile workforce - the subtle art of making change positive.

    One of the biggest hurdles to durable change is employees’ natural resistance. Human beings are creatures of habit – hard wired to do the same thing over and over. But to create effective, durable change we need people to get excited about doing something different – every day.

    In this eye-opening session, Dr Rich Allen shares subtle but powerful tactics for people managers to get their teams to see change in a different light. Based on brain science and educational psychology, Rich’s strategies convert the stubborn and frightened from combative nay-sayers to curious explorers.

    Learn specific strategies for creating an agile workforce by:

    • Building a change-friendly culture
    • Identifying and debunking unhelpful assumptions
    • Positioning change as a positive
    • Celebrating and learning from failure
    • Supporting people effectively when they’re not coping
    Dr Rich Allan

    Dr Rich Allen completed his doctorate in educational psychology at Arizona State University,... More

    1 hour
10:00 AM
  • Morning tea

    Morning tea bought to you by Hudson Australia

    30 mins
10:30 AM
  • Culture - Masterclass

    Culture 101: The four key ways to thriving people and culture

    If the wealth of information from engagement and climate surveys is anything to go by, we have something of a problem on our hands when it comes to company culture. A 70 BILLION Australian dollars per year problem, according to a 2016 Gallup report on the cost of disengagement. That is a staggering amount of money by any standard, especially in a country of just over 23 million people.

    And if, like many companies, you have a lot of Millennials working for you, they now make up the largest percentage of the workforce, and the largest percentage of the disengaged. Boss, manager, or team member, there’s a big difference between fluking a great culture and knowing what it takes to create, sustain or drive a thriving culture.

    In this Masterclass, Penny will share some simple yet powerful ideas around the FOUR KEYS TO CULTURE:

    1. EARNING THE RIGHT – Core purpose, building trust and listening to your team.
    2. ACHIEVEMENT, PRODUCTIVITY AND PROFITABILITY – The inputs that drive the outcomes of the culture you’re creating with your team.
    3. COACHING AND MENTORING – Confirming and using individual strengths, goal setting and, when it’s needed, tough love.
    4. LEAVE A LEGACY OF WELLBEING – What shape do you want to leave people and the company in when you go??
    Penny Nesbitt

    Penny Nesbitt is a highly experienced facilitator, speaker, author and ‘culture... More

    1 hour
  • Neuroscience - Masterclass

    Unconscious bias

    With the increasing complexity and frantic pace of change occurring in the corporate and government sectors it is important to acknowledge that there are some human factors that may negatively impact on both the delivery and successful uptake of new initiatives. One of these factors is unconscious bias.

    Bias is generally perceived as negative or judgemental, however it is actually a simple biological efficiency function. The human brain is designed to look for ways to save energy, and so automatically applies habits and patterns to thinking and decision making. In other words, if you have a brain, you have bias! Given bias is a biological imperative it is almost impossible to consciously manage biases. Education only raises awareness – it doesn’t change an unconscious bias, meaning it doesn’t enact sustainable change.

    This workshop will help participants to manage their own or others’ bias in the workplace by learning what unconscious bias looks like at work and uncovering how some of the more prevalent workplace biases can be mitigated. This workshop would be particularly suited to those trying to enact cultural and business transformation.

    Dr Michelle Austin

    Originally a sport psychologist, the first half of Michelle’s career was spent helping... More

    1 hour
  • Agile change - Masterclass

    Aligning People Around Change - Moving the conversation away from resistance towards alignment.

    “Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.” Marcus Aurelius

    People make change happen. Even in an Agile environment there are times when teams struggle to gain alignment. How do you resolve differences and share a variety of perspectives?

    In Perspectives Mapping we combine ideas from different Agile retrospectives techniques with Kurt Lewin’s Force-Field Analysis to create a simple, yet powerful visualisation activity to provoke open and honest dialogue.

    The session will include:

    • What Lean Change is and the link with Agile
    • How to create dialogue through visualisation
    • Lean Change Experiment: Perspectives Mapping
    Charlotte Mawle

    Charlotte is a change professional with over 20 years’ experience in a range of... More

    Ro Gorell

    Ro is a change strategist, coach and published author specialising in adaptive change, because... More

    1 hour
11:40 AM
  • Change platform - Masterclass

    GAME ON!  How to Play in a World of Constant Change

    We are in a world in which change is constant, unclear and complex. Change is driven by both internal and external factors that cannot necessarily be predicted.

    How do you manage change when the outcomes are not yet known or could change? You can’t.

    When change is a constant, a change program driven top down is not going to work. What is needed is a change platform. This is a co-designed approach to change that builds a platform, which allows everyone to initiate change, come up with ideas (innovate), make decisions, and try-out new things (experiment).

    This masterclass introduces the three roles that are needed to support this change platform.

    Managers, Coaches and Players

    Everyone knows that the game can change at any time.

    We may need to change tactics mid-way through the game. The opposition will change. The quality of the ground will change. The playing conditions will change. The fitness of the players will change.

    The masterclass will explore the areas of engagement, support and sustainment undertaken by these roles to create a winning team when change is constant.

    The time is NOW!

    Karen Ferris

    Karen is an internationally acclaimed author, speaker, facilitator, trainer, coach and mentor... More

    1 hour
  • User Centric Design - Masterclass

    Who is it for? Design Thinking for Meaningful and Human-Centred Change in Complex Systems

    “Design is devising courses of action aimed at changing existing situations into preferred ones.”
    ~ Herbert Simon, 1969

    Often the people who are most impacted by existing systems and can potentially benefit from change are overlooked in the design of new programs and services. Asking the simple question ‘who is this for?’ is at the core of Design Thinking methodologies. Leading with this, and being informed by the answers to questions such as ‘what do users need?’, can bring about design of a system which is focused on meeting needs and is possible, desirable and viable to implement for a wide range of stakeholders.

    When dealing with complex systems, ThinkPlace recognise that there is no single player who has a comprehensive view of the whole. We use Design Thinking to recognise the importance of honouring and including diverse human perspectives and taking a collaborative approach to developing solutions. At the nexus between analytical and intuitive thinking, Design Thinking approaches provide methods and tools by which a diversity of stakeholders can be brought together to design change which meets needs and delivers preferred outcomes.

    In this Master Class we will explore some of these tools and methods and identify different ways of understanding how change can deliver for those who need it most.

    Natalie Coynes

    Natalie Coyles has recently joined the Thinkplace team as a Senior Executive Designer. Natalie... More

    1 hour
  • Trends - Masterclass

    Generational change not methodological change

    Every new generation needs to be ready to inherit a world that for many reasons looks nothing like the world of their parents. To expect today’s practice is tomorrow’s standard is both naive and risky. With four generations now working together for the first time ever, how we lead and manage all employees through change needs reworking.

    The emerging workforce will do things differently. What are the values, attitudes and social shifts that change leaders need to consider going forward to ensure they look after the wellbeing of their people through change?

    This session examines the dynamics and emerging focal points as we shift from today’s change management approaches to tomorrow’s. This isn’t just a conversation around method and data, more a focus on the kind of person a change leader/manager needs to be as generational worldviews collide with today’s organisational structures.

     

    Greg Bellingham

    Gregory Bellingham is a Partner at FOLD7, a bespoke change consultancy, where he helps leaders... More

    1 hour
12:40 PM
  • Lunch break

    Lunch break

    Take a break and head to lunch.

    40 mins
1:20 PM
  • Employee Resistance - Masterclass

    Why I don't believe in resistance to change, and why you shouldn't either.

    It seems that every book you pick up on change management talks about an innate resistance to change that all of us are supposed to have. That resistance is the normal human reaction to change.

    But what if it’s not true?

    Victor doesn’t believe people resist change. He says all of us face and accept significant and insignificant changes every day of our lives. Organisation change doesn’t need to be any different.

    In this workshop Victor will give you new tools to view your audience, your practice and your interventions. Tools that will transform your organisational change management practice and remove the word resistance from your vocabulary.

    Victor Zalakos

    Victor Zalakos, is the change and comms guy™, a passionate agent for change –... More

    1 hour
  • Agile/lean Change - Masterclass

    Aligning People Around Change - Moving the conversation away from resistance towards alignment.

    Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.” Marcus Aurelius

    People make change happen. Even in an Agile environment there are times when teams struggle to gain alignment. How do you resolve differences and share a variety of perspectives?

    In Perspectives Mapping we combine ideas from different Agile retrospectives techniques with Kurt Lewin’s Force-Field Analysis to create a simple, yet powerful visualisation activity to provoke open and honest dialogue.

    The session will include:

    • What Lean Change is and the link with Agile
    • How to create dialogue through visualisation
    • Lean Change Experiment: Perspectives Mapping
    Charlotte Mawle

    Charlotte is a change professional with over 20 years’ experience in a range of... More

    Ro Gorell

    Ro is a change strategist, coach and published author specialising in adaptive change, because... More

    1 hour
  • Storytelling - Masterclass

    Cartooning for Change

    You’ve sent your email, written up a fantastic blog on your change initiative and provided constant updates on your social platform but it’s just not cutting it. If only you could visualise that change outcome so that everyone could be on the same page (literally)…

    Let me show you how!

    Join me for a masterclass in basic business cartooning where we’ll work together to visualise your change initiative. By the time you walk out the door, you will have picked up some basic drawing skills and drawn a cartoon worthy of every fridge and bulletin board in your organisation.

    This is a hands-on class where we’ll work together to develop a visual that represents your project and highlights:

    - where you are today;

    - where you want to be; and

    - how you’re planning to get there.

    All you need is a pen, a sense of humour and a bit of imagination!

    Peter Phan

    Armed only with a pen, paper and a proven knack for capturing complex ideas, Peter simplifies... More

    1 hour
2:30 PM
  • Team planning - Masterclass

    Choose your own adventure? How to help teams map the change and navigate business as usual.

    It is easier to remain sitting in a workplace where change is forced upon us than it is to take risks, real and unsubstantiated, of challenging the direction or raising the flag over the impacts to business as usual. Generally our teams put up with this situation for a long time and then talk-with-their-feet (hopefully with a solid voluntary redundancy to propel them into a new direction). Management then moans the loss of expertise and corporate knowledge while wondering what could have been done to save the situtation.

    What if there was an alternative? What if we gave the team the opportunity to map their future and choose their own way to navigate complexity? 

    James and Sonia will share with you an approach that change managers and team leaders can use to:

    • focus their teams on business as usual (BAU)
    • improve BAU efficiency, while dealing with the change effort and looking for innovation
    • improve staff engagement and retention and therefore attraction
    • devise a map to create an adaptive team future - a future that has been co-designed by the team and management using their stories.

    A one hour masterclass that will equip you with the tactics to help you create your teams future.

    James Young

    James is a strong supporter of continuous learning, collaboration and storytelling for... More

    1 hour
  • Capability - Masterclass

    Needed - Triple Threat Leaders should apply!

    The rise of the International Institute of Business Analysis and the Change Management Institute is both a blessing and a curse. By adding dialog and focus on different areas of business improvement projects, these groups will help businesses and the people that work in them improve their capabilities. However, there is a down side. We run the risk of creating leader-specialists that divide what should be a consistent leadership model. The skill sets are largely the same. The focus is what changes.

    Any major change initiative requires consistent and persistent leadership - from the initiation and design of change through to the cultural and procedural change that will result in business improvement. We need the "triple threat leader" who can manage strategic business change design, project execution, and the gradual cultural and procedural embedding that is required for business benefit realisation.

    This interactive (and active!) Mindavation presentation will address what is needed to create triple threat leaders and change organisational habits to facilitate greater success in major initiatives for business change.

    Presentation Value/Learning Points:

    • Learn how these three disciplines are coming together and reinventing management techniques to produce better business outcomes.
    • Discover how they intertwine and learn how to help business analysts, project managers and change managers deliver initiatives with clearer objectives, tighter controls and better results.
    • Assess your ability to be a Triple Thread Leader

    The aim of the presentation is to provide insights on how requirements management, project management and change management disciplines can be managed effectively to bring results to the clients and organisations we serve.

     

    Haydn Thomas

    Haydn has over 20 years of real world experience in management, portfolio, program and project... More

    1 hour
  • Culture - Masterclass

    Culture 101: The four key ways to thriving people and culture

    If the wealth of information from engagement and climate surveys is anything to go by, we have something of a problem on our hands when it comes to company culture. A 70 BILLION Australian dollars per year problem, according to a 2016 Gallup report on the cost of disengagement. That is a staggering amount of money by any standard, especially in a country of just over 23 million people.

    And if, like many companies, you have a lot of Millennials working for you, they now make up the largest percentage of the workforce, and the largest percentage of the disengaged. Boss, manager, or team member, there’s a big difference between fluking a great culture and knowing what it takes to create, sustain or drive a thriving culture.

    In this Masterclass, Penny will share some simple yet powerful ideas around the FOUR KEYS TO CULTURE:

    LEARNING THE RIGHT – Core purpose, building trust and listening to your team.

    ACHIEVEMENT, PRODUCTIVITY AND PROFITABILITY – The inputs that drive the outcomes of the culture you’re creating with your team.

    COACHING AND MENTORING – Confirming and using individual strengths, goal setting and, when it’s needed, tough love.

    LEAVE A LEGACY OF WELLBEING – What shape do you want to leave people and the company in when you go??

    Penny Nesbitt

    Penny Nesbitt is a highly experienced facilitator, speaker, author and ‘culture... More

    1 hour
3:30 PM
  • Afternoon tea

    Afternoon tea

     

    30 mins
4:00 PM
  • Keynote - Leadership coaching

    Don’t give the roadie the mic! When your rockstar is MIA...

    In large scale organisational change, your change practitioners should be the Roadies, not the Rockstar. That role is reserved for the business leaders. Yet curiously, they don’t all step up to the front of stage. Whose gig is this anyway? 

    Jen will reflect on her time on the change rock concert circuit and provide seven reasons why business leaders may be reluctant to take on the role of the Rockstar. In identifying these reasons, Jen will provide counter actions for the change roadies to use to nudge the business leaders forward centre stage.

    Dr Jen Frahm

    Jen Frahm (PhD Management) is the founder of Conversations of Change and a world leading... More

    1 hour
5:00 PM
  • Connection drinks

    Farewell.

    We invite participants to meet us in Joe's bar for an end of day drink - sponsored by Synergy - it's a great opportunity to debrief and connect from an action packed day . This is an informal event and you will need to wear your name badge.

    1 hour

Map

Venue

Easts Hotel
69 Canberra Avenue
Kingston
Australian Capital Territory Australia 2604


Event Organiser

General enquiries
0423 878 226


Email Organiser