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Terms and conditions

All prices are inclusive of GST.

Redgrass Communications Pty Ltd is referred to as 'Redgrass' in the below terms and conditions and includes the use of subcontractors for the purposes of delivering services.

Behaviour: Redgrass reserves the right to prohibit entry of any person to a Redgrass event, or eject any person from a Redgrass event based on behaviour deemed inappropriate by Redgrass staff and/or its agents and others working under its authority.

Canvassing by delegates is strictly prohibited at Redgrass events and forums. Promotional materials may not be distributed at the event/forum except by agreement with the conference organisers. Delegates and speakers violating this policy will be asked to leave the event.

Cancellation policy: Cancellations must be received in writing. An administration fee of $100  will apply for all any event cancellations made before the registration closing date unless stated otherwise in the specific event terms and conditions. No refunds will be given after the registration closing date.

Image release: In registering for Redgrass events and conferences, participants and speakers grant permission to Redgrass, its agents and others working under its authority, to take and to have full and free use of video/photographs containing their image/likeness. It is understood these images may be used for promotional, news, on-line/multimedia, research and/or educational purposes by and for Redgrass.

Delegates release, discharge, and hold harmless, Redgrass and its agents from any and all claims, demands or causes of actions that they may hereafter have by reason of anything contained in the photographs or video. Should a delegate not agree to the above image release, prior to the event, they must advise Redgrass by using the contact us form below.

Invoices: When you complete and sign your copy of the registration form, this becomes a tax invoice in compliance with ATO requirements. This can be used to make payment by Credit Card, or direct bank transfer and you can keep this completed form on file for your tax records.

Payment: To avoid disappointment, ensure you pay for your booking(s) before the registration closing date. Anyone that has not received a confirmation email will not be on the event attendance list and therefore will not be admitted to the event.

Privacy notice: Redgrass is concerned with the protection of your privacy. We support the privacy principles contained in the Privacy Act 1988 (Cth), as amended. Redgrass collects and stores your personal information for the purposes of providing membership services, education and training programs. Here is how your data may be used:

Communication from Redgrass: Redgrass may use your details to promote products and services in the form of email communications and/or other types of communication. Email us below  if you would prefer not to receive communications from Redgrass.


  • For the purposes of the event: Your details will be provided to parties directly related to the conference including the conference registration manager, venues and accommodation providers for the purpose of room bookings, catering needs and other conference options.
  • Communication from 3rd parties: We do not pass on your details to third parties including speakers or sponsors without consent.

Program: Redgrass reserves the right to change the program at any time. Every effort will be made to ensure a program of equivalent standard. In the event of low attendance, Redgrass will reserves the right to cancel workshops with low numbers

Registration and Payment: Payment in full is required by the event date in order to attend.

Refunds: Please refer to Cancellations and Substitutions.

Substitutions: Should a registrant be unable to attend, they may send one substitute in their place. Redgrass must be notified of all substitutions prior to the event.

Waitlist: We will keep open a waitlist if the event sells out. In the event of cancellations, we will contact any waitlisted participants to offer them a spot.



Easts Hotel
69 Canberra Avenue
Australian Capital Territory Australia 2604

Event Organiser

General enquiries
0423 878 226

Email Organiser