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Cancellation / Refund Policy

The deadline to receive a refund for a cancelled registration is Friday, May 8 2020.

Registration cancellations received prior to 8 May 2020 will receive a full refund.

Cancellations received after the stated deadline will not be eligible for a refund.

Substitute delegates may be advised at any time.

Refunds will not be available for registrants who may choose not to attend the event.

Cancellations will be accepted via phone or email, and must be received by the stated cancellation deadline.

All refund requests must be made by the attendee or credit card holder.

Refund requests must include the name of the orgnaisation, attendee and event name.

Refunds will be credited back to the original credit card used for payment.