2018 Ted's Technology Summit
Embrace the Urgency of Digital Transformation
Simply keeping up with the digital expectations of today’s tech-savvy consumer is no longer an option. Exceeding those expectations is a travel industry imperative and an opportunity for hotels to focus on the only thing that truly matters to consumers: the end-to-end guest experience.
In 2018, consumers will not just book a hotel room, they will book the experience that happens during their time in the market – from dinner reservations, to tours and activities to entertainment. Given their position in the purchase funnel, hotels have the unique opportunity to make a guest’s stay – not just on property, but also off property – differentiated and memorable. To review the options and trends of these digital expectations, Ted’s Tech Summit will address the theme of:
"Embrace the Urgency of Digital Transformation"
Digital business requires a new set of attributes and skills that allow you to operate successfully in a continuously changing world, more frequent complex decision making, continuous problem solving, rapid pattern recognition and exception handling.
Once again, we are very excited to bring three exceptional international keynote speakers from different sides of the world. Nikki Barua, CEO of BeyondCurious, USA, Flor Bleeker, CIO, Movenpick Group, Switzerland and Kanishka Agiwal, Travel & Transportation Industry Leader - India & S E Asia, IBM Global Business Services.
With dozens of technology for hotel ‘innovations’ hitting the market every year, Ted’s Technology Conference provides a rare opportunity in Australia to learn about real trends and temporary fads. We were privileged hear from some of the world’s leading authorities in hospitality IT, and how to better enhance sales and the overall guest experience
Peter Savoff, General Manager Emporium Hotels
Our International Keynote Speakers
Our Opening Keynote speaker – Nikki Barua is a change agent with a big mission to unlock people’s potential through ideas, inspiration, and tools for transformation.
She is a successful entrepreneur, speaker, and advisor who helps business leaders gain clarity of purpose and certainty of outcomes as they lead their organizations through change. Her latest book – Beyond Barriers is now #1 bestseller on Amazon.
Nikki is the CEO of BeyondCurious, an award-winning digital transformation consultancy that partners with large companies to unlock innovation and growth. She has been recognized as a top female entrepreneur and has been featured in national media including Fortune and Forbes. Her clients include Caesars Entertainment, Toyota and Sonos.
Plenary speaker – Floor Bleeker, CIO, Movenpick Hotels & Resorts.
Under Floor’s leadership, Mövenpick is undergoing a major IT transformation including the global roll-out of Oracle’s Opera Cloud PMS and CRM, as the first company in the world. In support of Mövenpick Hotels & Resorts’ growing portfolio of upscale hotels, a number of other large IT-enabled programmes are currently being implemented including CRM, CRS, web, distribution, digital guest experience and ERP projects. Floor will give his perspective on investing in technology for the Group and the need to do so.
Michael Blake, Executive Vice President and CEO, HTNGMichael Blake is HTNG's Executive Vice President & CEO. He was previously the CIO of Commune Hotels & Resorts, encompassing Joie de Vivre, Thompson, Tommie and Alila Hotels. Michael provided strategic leadership and sound perspective to contribute to the management and evolution of Commune's global IT functions.
He previously served as the CIO for Hyatt and set the global technology direction for their global footprint. Michael has over 20 years of experience in finance and technology in various roles.
Email Organizer and Event Location
Sofitel Sydney Wentworth
New South Wales Australia 2000
0411 790 777