Terms and Conditions
Cancellation policy: If you are unable to attend this event, a replacement delegate may be sent in your place at no extra charge.
VI Conferences does not provide refunds for cancellations made more than 7 days after your registration is received, therefore the invoiced fee remains payable in full. Should you wish to cancel your registration within the 7 day cooling off period, we will refund your registration fee less an administration fee of $25 (GST inclusive) per delegate. Any cancellation must be made in writing and sent by email or fax. VI Conferences will make available course documentation to any delegate who is unable to attend and who has paid in full. Unfortunately some speakers request their papers are not distributed.

Amendment policy: Downgrading of registrations is not permitted. Registrations may be upgraded at anytime.

Change of program content: VI Conferences will endeavor to ensure that this conference program is correct at the time of the event. Unfortunately we may need to alter the program and speakers prior to the event and reserve the right to do so without notice. We also reserve the right to cancel or postpone this event when full refunds will be issued. VI Conferences is not responsible for any loss or damage as a result of any speaker or program substitution or alternation, or the postponement or cancellation of an event.

Payment: Payment is required either at time of booking or within 7 days of an invoice being issued. If booking within 7 days of the event start date, payment is required at time of booking. No admittance will be granted where payment has not been received in full.

Promotional Discounts: Only one discount is permitted per booking. Discounts cannot be applied retrospectively.

Booking fee:
A credit/debit card processing fee of 1.5% applies to purchases by credit or debit card. The credit/debit card processing fee factors in a variety of costs, including expenses associated with providing a secure payment gateway, Payment Card Industry compliance, hosting, fraud, pre-payment risk mitigation, and the costs associated with processing credit and debit card payments. The credit/debit card processing fee is calculated as a percentage rate of the ticket price only, excluding any service/delivery fees.