Payments
All payments for training and seminars are required 48 hours after registering, or prior to the training date, whichever is the earliest.

Substitutions
Substitutions can be made at any time.

Cancellations
For cancellations made 3 or more working days before the commencement of the event there will be no charge. For cancellations made less than 3 working days before the commencement of the event or failure to attend the event the full cost of the event will be charged.

Refunds
No refunds will be given for non-attendance due to illness or unforeseen circumstances, however, substitutions are welcome.