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Closing the Loop 2021

Sep 2021
09:00 AM
Adelaide Oval, William Magarey Room War Memorial Drive North Adelaide South Australia Australia 5006


  • Streams
  • WHS
  • RTW
9:00 AM
  • Open and Welcome
    Mark Aiston

    Mark is a 40 year media authority. He has worked in television, radio and in print since... More

    5 mins
9:05 AM
  • Welcome and Sponsor Thanks
    Robin Shaw

    Manager of SISA since 2006 Elected Chair National Council of Self Insurers May 2007 Currently... More

    5 mins
9:10 AM
  • The Social Cure & Social Scaffolding

    If you are over 50 and you join one social group today you will cut your risk of being diagnosed with depression in the next two years by 24%. With every group membership that that you join after retirement, your quality of life increases by 10%, and your life expectancy increases by about 3%.

    Such statistics point to the fact that group life is an important determinant of well-being and health. Yet its importance is rarely discussed, and far less explained.

    This talk will address this gap in understanding by showing that groups exert a profound impact on our psychology and health through their capacity to be internalized within the self, as part of our social identity (a sense of the self as ‘we’ and ‘us’, not just ‘me’ and ‘I’). It will show that when this occurs, groups provide us not only with social support but also with a sense of meaning, belonging, purpose, and agency — factors that in turn have powerful consequences for our psychological and social functioning. Importantly too, the talk discusses how these ideas can be translated into practice through use of a novel theory-derived intervention: Groups 4 Health.

    Professor Alex Haslam

    Alex Haslam is a Professor of Psychology and Australian Laureate Fellow at the University of... More

    1 hour
10:10 AM
  • Morning Tea
    30 mins
10:40 AM
  • Safety Laws and Cases in Review

    Almost a decade after the commencement of ‘harmonised safety laws’, Will Snow will guide the audience on the developments in Australian WHS cases, trends and prosecutions. While big changes were heralded prior to the start of the laws, there are key issues which remain unresolved while the States and Territories have marched in different directions in changing the penalty regime (e.g. industrial manslaughter). The session will include a breakdown of contracting issues, Board risks and up-to-the-minute case law updates.

    Will Snow

    Will Snow is a workplace and safety lawyer with a broad experience working across Australia and... More

    40 mins
  • What is the difference between 'Soreness' and 'Pain'? Issues associated with management of WorkCover clients.

    In general, we tend to interpret ‘soreness’ as meaning something different to ‘pain’ and that is the reason for asking the question: What is the difference between soreness and pain?

    We could come to the conclusion that ‘soreness’ is a subset/type of ‘pain’ – one of many descriptors of pain, with associations that fit within the IASP definition, related to both physical and mental issues. The description of ‘being sore at someone’ is far more common in American English than Australian English so will not be further considered.

    The wide variety of definitions and interpretations associated with both pain and soreness make it difficult for those not in the world of pain science to understand and interpret the implications of the described sensation. As a clinician experienced in working with clients with complex needs but not one with the expertise of a Specialist Pain Physiotherapist or a researcher in the field of Pain, I will attempt to explore these differences and how we might attempt to interpret what the client is describing and therefore, how we need to attend to their needs.

    This presentation will not include complex neuroscience, rather a clinician’s approach to management of people with these conditions, using case studies as a way of providing context.

    Dr Mary Magarey, PhD, FACP, FASMF

    Dr Mary Magarey, PhD, FACP, FASMF, MAPA (Hon) is a Musculoskeletal and Sports/Exercise... More

    40 mins
11:20 AM
  • Domestic and Family Violence - Work aware

    Domestic violence is not just a personal or private issue. It can significantly undermine the working lives of those affected and can have significant impacts for the workplace, including in relation to productivity and absenteeism. This session will explore these impacts, as well as workplace obligations and practical strategies for management and support. It will specifically address the assessment of risks to the workplace and provide guidance around the development of a workplace safety plan and protocol, as well a guidance around communication with employee.

    Cassandra Deon-Wierda

    Cassandra Deon-Wierda has been the Training Officer at the Working Women’s Centre since... More

    Abbey Kendall

    By trade, Abbey is an employment and industrial lawyer. Over the last decade, Abbey has worked... More

    40 mins
  • Grey Matter – The Brain Function

    In our everyday function we manage to learn new information, recall existing knowledge, process information and remember what is it that we can’t remember! So, what happens and how we do we train the brain to learn new information through the processes of ageing, dementia, brain injury, alcohol dependence or a mental illness such as PTSD. In this session, Andrew Rothwell will talk about how the brain changes when exposed to trauma or ageing/dementia and what we can do to maintain a good, healthy, functioning brain.

    Andrew Rothwell

    Andrew has a Masters degree in Clinical Neuropsychology, is a member of the International... More

    40 mins
12:00 PM
  • Lunch
    1 hour
1:00 PM
  • Trauma, Vicarious Trauma and Compassion Fatigue: Building Resilience at Work

    This session will address balancing the professional quality of life using the ProQol scale.

    Workers in the helping and high touch professions and trauma fields face a number of psychological occupational health and safety risks on the job – opening the door to vulnerability to stress, trauma and compassion fatigue.

    Through using the tools of compassion fatigue and organisational fatigue management and resilience building, Angela will provide a framework for balancing the professional quality of life scale with your clients.

    Although this presentation is directed at working with clients in the helping and high touch professions, principles are applicable to workers across all professions. Angela has assisted RTW clients to increase protective factors and build resilience using the Resilience at Work (R@W) tool in numerous professions across Australia – from truck driving and professional sports to health care, policing and education. Deidentified case examples will be given to provide an overview of the application of the tool and client progress back into the workplace.

    Angela Powell

    Utilising local and international qualifications and professional experience, Angela combines 26... More

    40 mins
  • To get the Answers you Want, you Need to ask Great Questions!

    Many of the questions that are asked of independent medicolegal examiners and treating health professionals originate from the original underwriter, namely Cuthbert Eden Heath (CE Heath Underwriting), regarded as the father of modern insurance, who initially developed questions to healthcare professionals in the late 1920s and early 1930s. The questions were very much related to structural and biological issues. Many of them remain. CE Heath later became a part of Allianz Australia.

    We have moved on! Recent insights from behavioural science and medical research can inform the way questions can be framed and how they can be answered.

    We have become much more aware of the importance of social connectedness, social support, positive psychology, self and group efficacy in improving outcomes. These are critical factors in recovery from work related injury.

    Healthcare professionals including general practitioners, occupational physicians, psychologists and psychiatrists prefer health-related questions. Good questions can be a catalyst for removing roadblocks and reducing barriers to change. They can assist in promoting high-value care and minimising unnecessary interventionist therapy and investigations.

    The Panel will give practical tips on how better questions with a “recovery focus” can improve results for employers and employees.

    Dr. James Hundertmark

    Dr James Hundertmark is a South Australian trained Consultant Psychiatrist with over twenty five... More

    Dr. Denise Keenan

    Dr. Denise Keenan, PhD, has been a registered Psychologist since 1986 and has worked in private... More

    Dr Paul Pers

    Dr Paul Pers is an experienced occupational health doctor with many years’ experience in... More

    40 mins
1:40 PM
  • Regulatory Update and Reach for the Facts

    Part one of this session will provide an informative regulatory update, while Part Two will outline the ReachFortheFacts campaign.

    ReturnToWorkSA’s role as the regulator of the South Australian work injury insurance Scheme, ensures that the interests of workers and employers are protected using a balanced risk-based approach. This session highlights key initiatives underway which seek to promote the Objects of the Return to Work Act 2014 through education, compliance and enforcement.

    ReturnToWorkSA, along with a number of supporters and partners, recognises that the long term use of prescription opioids for chronic non cancer pain can have undesirable and sometimes tragic consequences. The ReachForTheFacts campaign continues to raise awareness of this issue amongst the South Australian community. Now in its second year the campaign focuses on the effect prescription opioid can have on relationships, mobility and absenteeism. This session highlights the impacts of the campaign so far and showcases the current campaign material.

    Julianne Flower

    Julianne joined ReturnToWorkSA in 2013. She currently leads the Scheme Support team who support... More

    40 mins
  • Navigating Pregnancy, Work and Maybe even Breastfeeding: ‘The Circle of Life’

    Juggling the Triad, while pregnant or breastfeeding.

    We all either know someone who has been pregnant or maybe have experienced a pregnancy ourselves, however not all pregnancies or work environments are the same. It is important to be familiar with the steps that can be taken to facilitate a safe workplace for your pregnant or breastfeeding workers. It is a 'Duty of Care'.

    The key to success with this, is having a clear and realistic understanding of the relationship that exists between:

    • The Workplace

    • The Worker (pregnant, breastfeeding or returning to work after having a new born)

    • The Task

    This presentation will give you some tools to assist you with this as well as point you in the right direction to find the answers you may have. Remembering that no pregnancy is cast in concrete, it is an evolving process, that's the circle of life.

    Dr. Caron Jander

    Dr Caron Jander studied medicine in South Africa completing her initial studies in 1989 MBBCh... More

    40 mins
2:20 PM
  • Afternoon Tea
    30 mins
2:50 PM
  • SafeWork SA Update

    An update on SafeWork SA, COVID-19, the model WHS legislation and other emerging issues

    Glenn will provide an update on SafeWork SA, including elements of the reform work that has been undertaken in the past three years.

    He will share from a regulatory point of view how they have navigated through COVID-19 and the impact on businesses across South Australia, including what the future may look like for them from a reasonably practicable view point.

    He will also provide information in relation to the review of the model WHS legislation, what this means for business and other issues that are emerging at a state and national level.

    Glenn Farrell

    Glenn Farrell is the Director, Compliance and Enforcement at SafeWork SA. His career began in... More

    45 mins
3:35 PM
  • Men's Mental Health: Challenges, Issues & Tools



    KJK Legal are the proud sponsors of this session.


    The common mental health issues experienced by men include depression and anxiety and substance-related issues. The suicide rate for men is three times that of women.

    Men face particular challenges in recognising these issues and there are barriers to seeking and accessing assistance. Men often present on several occasions before a mental health problem is identified. A high index of suspicion and a thorough assessment are vital.

    There are many management tools to assist men, such as providing information, modifying lifestyle, engaging in meaningful activity and work, as well as cognitive-behavioural therapy and other strategies. The key management strategies will be outlined in the presentation, and useful resources discussed. Case discussion will illustrate the main issues, challenges and tools, which may help men and assist in prevention.

    The statistics tell us that 75% males are more likely to die by suicide then women (25%) – why is that men do not seek help when in time of need. In the workers compensation industry that is predominantly female based, is it that men feel uncomfortable to talk to women about how they feel? How can females, as a predominant work force in our industry better seek ways to engage with men to make them feel safe in conversation and seek appropriate help. This session will focus on men’s mental health, the myths and the misunderstandings that can influence our conversation.

    Learning Objectives:

    • Describe the most common mental health issues affecting men.

    • Distinguish the key challenges for men in seeking assistance.

    • Determine useful tools to assist men in relation to mental health issues.

    Dr Cate Howell CSM OAM CF

    Dr Cate Howell OAM is a general practitioner, educator, therapist and author. She has a PhD on... More

    50 mins
4:25 PM
  • Closing Remarks
    Robin Shaw

    Manager of SISA since 2006 Elected Chair National Council of Self Insurers May 2007 Currently... More

    5 mins
4:30 PM
  • Post Conference Canapés and Drinks
    30 mins