Telstra Customer Insight Centre (CIC)
400 George Street,
New South Wales Australia 2000
With modern travellers tethered to their mobile device hotels must offer frictionless and customized mobile experiences to drive bookings and loyalty.
According to HT’s 2016 Customer Engagement Technology Study* the following facts came to light:
Other major trends include the following:
For the last 5 years Ted's Conference has featured world class speakers, and this year is not different - we have an amazing line up of three outstanding speakers who will address these key trends and provide their opinions on where technology is headed.