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Cancellation / Refund Policy


The deadline to receive a refund for a cancelled registration is Friday, May 7 2021.

Registration cancellations received prior to 7 May 2021 will receive a full refund.

Cancellations received after the stated deadline will not be eligible for a refund.

A substitute delegate may be advised at any time by providing a new name and email address.

Refunds will not be available for registrants who may choose not to attend the event.

Cancellations will be accepted in writing only, and must be received by the stated cancellation deadline.

All refund requests must be made by the attendee or credit card holder.

Refund requests must include the name of the organisation, attendee and event name.

Refunds will be credited back to the original credit card used for payment.