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Workshop: Rapport Building for Strong Business Relationships

19th Feb 2020
09:00 AM - 12:00 PM
VET Development Centre, Level 8 379 Collins Street Melbourne Victoria Australia 3000

Description

Rapport building is an essential skill for teachers, supervisors and managers alike. Knowing how to create a sense of trust and understanding with stakeholders accelerates the growth of individuals and organisations and can offer countless opportunities.

In this engaging and hands-on workshop, participants will learn how to create an environment that fosters connectiveness where people overcome differences and work together as a united force. They will acquire a toolset of practical strategies and get ample opportunity to practise rapport building to pave the way for developing strong long-term relationships.

Level

Intermediate (Build on your existing Knowledge):
Professional learning aimed at practitioners that have specialised theoretical knowledge and practical experience of training and assessment. 

 

Audience

These sessions are for teachers, supervisors and managers

Topics Covered

  • Why rapport matters
  • Reading body language
  • How to overcome differences
  • Establishing and maintaining rapport 

Learning Outcomes

 
  • Heightened awareness of the impact rapport has on stakeholder relationships and outcomes
  • Optimised non-verbal communication competence to make a connection with any stakeholder
  • Profound understanding of how to create an environment that enables rapport building
  • Ability to recognise and cater to people’s preferred verbal communication style

Facilitator

Martin Probst

Martin Probst has been working within the Vocational Education and Training environment for more than 15 years. He specialises in delivering fun and practical high impact training that can be applied in the workplace with immediate results.

Map

Venue

VET Development Centre
Level 8
379 Collins Street
Melbourne
Victoria Australia 3000


Event Organiser

VDC Events Team
1300 917 150


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