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All registrations and payments are handled by the iVvy payments gateway.

Credit card payments processed through the iVvy Gateway appear as iVvy Holdings Pty Ltd on the cardholder's credit card statement.

Ticket sales are subject to vetting by the YTVC committee. If tickets are cancelled termination fees/charges will apply (see below) and are not subject to negotiation.

Tickets are non-transferrable unless approved by the YTVC planning committee.

Registration cancellations must be facilitated by email.

Cancellation are only effective as at the date of receipt of the email.

The following schedule of cancellation fees will apply:

Cancellation/termination prior to 20 July 2019 - 100% refund less booking and Credit Card Fees ($1 + 3%) if applicable plus $30 + GST iVvy payment gateway charge

Cancellation/termination from 20 July 2019 but before 1 August 2019 - 50% refund less booking and Credit Card Fees ($1 + 3%) if applicable plus $30 + GST iVvy payment gateway charge

Cancellation/termination from 1 August 2019 - no refund.
Credit Card Charge Dispute
Under the Credit Card Processing option, any credit card charge backs initiated by a Buyer for any reason with respect to an event shall be charged back to the Buyer.
Please note a $55.00 + GST charge per credit card charge back.


Liability/Insurance

By registering for the Conference, participants agree that the Queensland Police Service and or the Organising Committee do not assume any responsibility for injuries to persons or damage to property leading up to the Conference, during the Conference or after the Conference.

Participants are advised to take out their own health, travel and personal insurance prior to the Conference. The policy should include loss of fees through cancellation of your participation in the Conference itself, loss of airfares for any reason, accommodation, medical expenses and repatriation should travel arrangements have to be altered.