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Program

Time
Session
Duration
Cost
8:00 AM
  • Registration

    Ballroom Display area

    15 mins
  • Stand up breakfast & networking

    Served in the exhibition area

    1.25 hours
9:15 AM
  • Delegates are seated in main Ballroom

    The Fullerton Ballroom foyer

    10 mins
9:30 AM
  • Acknowledgement of Country & Summit Welcome

    Ted Horner, E. Horner & Associates

    Ted Horner

    Show Director Ted Horner is Managing Director of E. Horner & Associates, a technology... More

    5 mins
9:35 AM
  • Opening Keynote - “Bridging the gap…. a dream come true!”

    Michael Levie, Co-founder of citizenM Hotels and consultant to Neom Hospitality will look at how technology is used in many other sectors to ensure customer satisfaction and interaction and how the hospitality industry can now take advantage of what is available.

     

    Michael Levie,

    Co-Founder CitizenM Hotels and consultant to Neom Hospitality

    30 mins
10:05 AM
  • International Industry Update

    An address by Chip Rogers, past President and CEO of the American Hotel & Lodging Association and past President and CEO of Asian American Hotel Owners Association.

    Chip Rogers

    Chip Rogers was the President and CEO of the American Hotel & Lodging Association (AHLA)... More

    20 mins
10:25 AM
  • Industry Association Leaders in Conversation

    Chip Rogers, past CEO, AHLA USA interviews Julian Clark, CEO, Lancemore Group, Greg Shaw, CEO, Mulpha and Adrian Williams, Chief Operating Officer – Pacific, Premium, Midscale and Economy Division to discuss the state of the industry, trends, and how technology will be a major part of the growth of our industry

    Chip Rogers

    Chip Rogers was the President and CEO of the American Hotel & Lodging Association (AHLA)... More

    Julian Clark

    The Lancemore Group is one of Australia’s preeminent Boutique and White Label Management... More

    Adrian Williams

    Starting his hotel career in Canada at the iconic Fairmont Banff Springs Hotel, Adrian has 30... More

    Greg Shaw

    As CEO of Mulpha International, Greg has had over 25 years’ experience as CEO of listed... More

    35 mins
11:00 AM
  • Morning Tea

    Morning Tea is sponsored by Revinate and served in the exhibition area

    30 mins
11:30 AM
  • Operations vs Technology Panel

    Hitech vs Hitouch how do we reconcile operations and technology to maximise guest interaction

    Annelle Paemaa

    Scott Boyes

    Tish Nyar

    40 mins
12:10 PM
  • Closing Keynote

    Tata Crocombe, Executive Chairman, Rarotongan Beach Resort Collection will give a presentation on

    Harnessing the Power of ChatGPT - Practical Applications for Hotels

    Tata Crocombe

    45 mins
12:55 PM
  • Closing Comments

    A wrap up of the morning by our Event Director, Ted Horner

    Ted Horner

    Show Director Ted Horner is Managing Director of E. Horner & Associates, a technology... More

    5 mins